Privacy Policy Page

Privacy Policy for AnimFig Action Figure Store

Effective Date: 13 December 2024

At AnimFig, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or interact with us. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect both personal and non-personal information when you use our website or make a purchase.

Personal Information

• Account Information: When you create an account, we may collect your name, email address, phone number, shipping address, and payment information.
• Order Information: Details of products you have ordered, including purchase history, delivery addresses, and payment method details.
• Communication: If you contact us for customer support, we may collect information from your messages or emails.

Non-Personal Information

• Log Data: We automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, and browsing behavior (pages visited, time spent on the website, etc.).
• Cookies and Tracking Technologies: We use cookies to enhance your experience and personalize your interactions with our website. Cookies are small data files that are stored on your device to track your preferences and activity on our website.

2. How We Use Your Information

We use your information to provide you with a better and more personalized shopping experience. Some of the key ways we use your information include:

• Order Fulfillment: To process and deliver your orders and ensure that you receive the correct products in a timely manner.
• Customer Support: To respond to your inquiries, resolve any issues, and provide you with assistance related to your orders or products.
• Communication: To send you transactional emails, such as order confirmations, shipping updates, and other important notifications related to your account or purchases.
• Marketing and Promotions: With your consent, we may send you marketing communications about our products, special offers, or events. You can opt-out of these emails at any time.
• Website Improvement: To enhance and improve the functionality of our website and services, and to understand how visitors interact with our website.
• Fraud Prevention: To prevent fraud, protect our business, and ensure the security of our website and transactions.

3. How We Share Your Information

We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your personal information with trusted third-party service providers who assist with order fulfillment, payment processing, and shipping. These companies are only allowed to use your information for the purpose of providing services to us and are obligated to keep your information confidential.
• Legal Compliance: We may disclose your information if required to do so by law or in response to legal requests such as subpoenas, court orders, or government regulations.
• Business Transfers: If AnimFig undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such changes.

4. Data Security

We take the protection of your personal information seriously and have implemented reasonable security measures to safeguard it. These include encryption, firewalls, and secure payment gateways to protect your data during transactions. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

As a user of our website, you have certain rights over your personal data:

• Access: You can request access to the personal information we hold about you by contacting us at support@animfig.shop.
• Correction: If any of your personal information is incorrect or outdated, you can update it by logging into your account or contacting us.
• Opt-Out: You can opt out of receiving marketing emails from us at any time by clicking the "unsubscribe" link in the email or by contacting us directly.
• Deletion: You may request that we delete your account and personal information. Please note that we may need to retain certain information for legal or business purposes.

6. Cookies and Tracking Technologies

We use cookies to improve your browsing experience and provide personalized services. Cookies are small text files stored on your device when you visit a website. You can adjust your browser settings to block or delete cookies, but this may impact your ability to use some features of our website.

• Essential Cookies: These cookies are necessary for the basic functionality of the website, such as logging in or processing transactions.
• Analytics Cookies: We use analytics tools to understand how visitors use our website and improve its design and functionality.
• Marketing Cookies: With your consent, we use cookies to personalize advertisements and offers based on your browsing behavior.

You can manage cookie preferences through your browser settings.

7. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

8. International Data Transfers

If you are located outside of Bangladesh, please be aware that your personal information may be transferred to and processed in Bangladesh. By using our website and services, you consent to the transfer of your data to a country that may have different data protection laws than your country of residence.

9. Changes to This Privacy Policy

AnimFig reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

AnimFig
1/13 Humayun Road, Mohammadpur,
Dhaka - 1207, Dhaka, Bangladesh
Email: support@animfig.shop
Phone: +8801608509882

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as outlined above.